Shipping Policy

Domestic USA Orders

Shipping Policy

  • Orders placed before 12p CST ship same business day. Sex machines require additional processing and may ship next business day.
  • We ship discreetly. Packages will be discreet including the return address. You will never receive unsolicited mail from us. Return address will show "NDX" or "Shipping Department".
  • We always ship First-Class or better, never Economy, SurePost, or Standard Post.
  • Ground-Only Restricted Products: Certain items such as perfumes & colognes are restricted to ground-only shipping. For standard shipping, please allow 5-9 days for USPS ground-only delivery. For expedited and greater services, these products will ship UPS/Fedex Ground; please allow 3-6 business days for delivery of these items. Ground-only restricted items may not ship to Alaska, Hawaii, or Puerto Rico. Item restrictions will be shown in the shopping cart.
  • Domestic USA orders of $49+ qualify for Free Standard Shipping.

Shipping Options

  • Standard Delivery (4-6 Business Days)

    USPS First-Class/Priority Mail shipping depending on weight. USPS does not guarantee First-Class/Priority Mail delivery dates; most orders are delivered within 4-6 business days. If your address is not serviced by USPS, please select Expedited for UPS/Fedex delivery.
  • Expedited Delivery (3-4 Business Days)

    Guaranteed delivery date via UPS/Fedex. If shipping to a PO Box, we will ship via Priority Mail. If your address is not serviced by USPS, please select Expedited Delivery to ensure UPS/Fedex delivery.
  • Rush Delivery (2-3 Business Days)

    • Your order will have priority ahead of standard and expedited orders.
    • Guaranteed 2-Day shipping service with no more than 2 business days in transit.
  • Rush Premium Delivery (1-2 Business Days)

    This is the fastest premium shipping option.
    • Your order will have priority ahead of all other orders.
    • Guaranteed overnight 1-Day shipping service with a transit time of no more than 1 business day. Not available to Hawaii / Puerto Rico or Alaska.

International Orders

Shipping Policy

  • Orders placed before 12p CST ship same business day. Sex machines require additional processing and may ship next business day.
  • We ship discreetly. Packages will be discreet including the return address. Customs form declarations will be as discreet as possible in accordance with customs regulations. You will never receive unsolicited mail from us. Shipping address will show "NDX" or "Shipping Department".
  • Prohibited from International Shipping

    • Aerosol Products
    • Desensitizing Products
    • Flavored Lubricants & Gels
    • Fragrances
    • Fragrance Candles
    • Gun Oil Lubricants
    • Kama Sutra Products
    • Lubricants
    • Magic Wand
    • Mystim Products
    • Performance Enhancement Supplements
    • Perfumes & Colognes
    • Pheromone Sprays
    • Shaving Creams
    • Tightening & Skin Lightening Creams
    • We-Vibe Products
  • Duties / Taxes You will most likely be subject to duties and taxes upon delivery of your order. We do not ship orders as "gifts". Please take note of the estimated duties/taxes you may be subject to pay when you receive your order in the following countries we ship to:
    • APO/FPO
      This is considered an USA address. Items still go through Customs but are usually not charged duties or taxes.
    • Australia
      Most orders will not be subject to duties or taxes. If your order is less than A$ 1,000, you won't be subject to duties or taxes. If your order is above A$ 1,000, you'll be subject to a 5%-10% duty and 10% GST on your order.
    • Canada
      $9.95 CAD (Canada Post Customs Fee) + 10-15% of total
    • Hong Kong
      Orders shipping to Hong Kong are duty and tax free.
    • Indonesia
      Duty ranges from 10-15% of total + 10% VAT. Orders below $40 USD are usually duty free but still subject to VAT.
    • Israel
      Duties for most of the products we sell range from 0%-8% + 17% VAT + Purchase Tax. Orders below $350 USD are duty free. Orders below $75 USD (including shipping costs) are exempt from VAT and Purchase Tax.
    • Japan
      Duty for most of the products we sell range from 0%-6% + 8% consumption tax. Orders less than JPY10,000 (~$95 USD), including shipping, or whose calculated duty and consumption tax payable is less than JPY100 are duty free and tax free.
    • Mexico
      An IVA (aka VAT) of 16% of your order total, including shipping and duties, will be assessed by Mexico Customs. For most orders below $300 USD (about 5889 MXN), duties will not be assessed; however IVA is still due.
    • New Zealand
      Most orders will not be subject to duties or taxes. Duty for New Zealand imports is 10% and GST is 15% of total amount. If your calculated duties and taxes due is less than NZ$ 60, Customs will waive the fee.
    • Philippines
      Duties on many products we sell range from 3%-15% + 12% VAT.
    • Singapore
      Most orders will be duty free, however a GST of 7% of total still applies.
    • UK
      £8 (Royal Mail / Parcelforce Customs Fee) + 20-25% of total (Duty and/or VAT)
      *Duty only charged if total above £135, VAT still applicable

International Shipping Options

  • International Standard (2-3 Weeks)

    USPS First-Class International (packages weighing up to 4 lbs). Estimated delivery is 2-3 weeks. During heavy-volume, postal system and customs may take up to 4 weeks.
  • International Expedited (1-2 Weeks)

    USPS Priority International. Estimated delivery is 1-2 weeks. During heavy-volume, postal system and customs may take up to 3 weeks.
  • International Mexico Expedited (6-10 Business Days)

    UPS Standard to Mexico. Rates includes standard brokerage fee if cleared by UPS. Make sure to have UPS clear your package through Customs. Additional 16% IVA is still due on total when importing. Estimated guaranteed delivery is 6-10 business days depending on how far you are from the US border.